If you’ve encountered broken lines, distorted details, or missing sections in your DTG prints, you’re not alone. These frustrating flaws can affect the perceived quality of your finished product and even lead to costly reprints or customer complaints. The challenge is knowing exactly where the issue originates — is it a problem with your artwork file, the RIP software, or the printer hardware?

In this comprehensive guide, we’ll help you diagnose and solve one of the most common DTG print errors using a structured approach to RIP troubleshooting and file inspection. We’ll also explain how to optimize your RIP software settings for the cleanest, most consistent prints possible.

Step 1: Check the Artwork File

Before diving into your RIP settings or hardware, start with the source: the artwork file itself.

Common File-Related Causes of Broken Lines

Solutions

Low-resolution artwork: Anything under 150 DPI can produce jagged or broken lines.

Thin vector strokes: Hairline strokes (<0.25 pt) sometimes don’t render correctly when exported.

Improper file formats: Rasterizing a vector file before exporting can flatten paths and introduce artifacts.

Transparency and layers: Unflattened layers or transparency effects may not translate correctly
through RIP software.

Use high-resolution (300 DPI) artwork.

Convert strokes to outlines before export.

Flatten layers and transparency in Photoshop or Illustrator.

Export in formats compatible with your RIP software (typically PNG, TIFF,
or high-res PDF).

If your artwork looks perfect but still prints with broken lines, the issue likely lies deeper — in the RIP stage.

Step 2: Dive Into RIP Software Settings

RIP software (Raster Image Processor) plays a critical role in converting digital artwork into printer-ready data. If it doesn’t handle the artwork correctly, you’ll see all kinds of DTG print errors — including banding, pixelated edges, or missing details.

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How RIP Software Can Cause Broken Lines

RIP software plays a critical role in print quality, and improper settings can lead to broken lines in your artwork. Incorrect resolution settings, for instance, can cause the image to be downscaled, resulting in loss of detail. Poor anti-aliasing or dithering options may lead to rough or jagged edges, making lines appear broken. Additionally, faulty white underbase generation can create gaps or uneven outlines, while a corrupt print queue or driver conflicts can result in data loss during spooling, causing parts of the artwork to go missing.

RIP Troubleshooting Checklist

Check output resolution: Set your RIP to match your artwork’s DPI (usually 300 DPI).
Inspect color management settings: Use correct profiles for garment type and ink.
Adjust anti-aliasing and halftone settings: These can improve line clarity.
Preview the job before printing: Most RIP software offers a raster preview. Zoom in and inspect edges and detail lines.
Regenerate white underbase: If you’re seeing broken edges around white areas, reprocess the underbase.
Clear and reset print queue: Restart the RIP to eliminate any temporary corruption.

Step 3: Examine the Printer Hardware

Even perfect files and RIP settings can be sabotaged by printer-related issues.

Printer-Related Causes of Broken Lines

Even with flawless files and optimized RIP settings, printer hardware issues can still cause broken lines in prints. Common hardware-related causes include clogged nozzles or misfiring print heads, which create gaps or streaks that resemble broken lines. Mechanical misalignment, often resulting from printer transport or head strikes, can also distort output. Additionally, outdated or mismatched firmware and printer drivers may misinterpret data from the RIP software, leading to printing errors.

Hardware Checks

To identify and resolve these issues, start by printing a nozzle check – most DTG printers include this diagnostic feature to detect missing segments. If needed, run an automatic or manual print head cleaning cycle. Recalibrating the print head alignment is crucial, especially after physical movement or impact. Lastly, keep your firmware and printer drivers up to date to ensure compatibility with your RIP software.

Step 4: Optimize Workflow to Prevent Future Errors

To minimize future DTG print errors, it’s essential to establish a stable and standardized workflow. A reliable process starts with always proofing your artwork at 100% size before importing it into the RIP software to catch any scaling or resolution issues early. Using artwork templates that include predefined bleed, DPI, and color settings ensures consistency across all designs.

Operating from a single RIP station with calibrated and consistent profiles helps eliminate discrepancies caused by varying system setups. Maintaining a printer log—with records of head cleanings, calibrations, and maintenance dates – adds accountability and ensures timely upkeep. Lastly, regularly backing up and testing your RIP software configuration provides peace of mind and reduces the risk of data loss or misconfiguration during production.

When to Contact Support

If you’ve already verified your design file, RIP software settings, and printer hardware but are still experiencing broken lines, it’s time to contact technical support. Most RIP software vendors provide valuable assistance through live chat or ticket-based systems, and many also offer remote access troubleshooting to diagnose deeper issues. Additionally, support teams can help customize print profiles tailored to specific garment types or design requirements. Don’t delay — unresolved print defects can quickly lead to wasted materials, production delays, and increased costs.

Conclusion: Mastering the RIP Process for Better Prints

Broken lines in DTG prints can be frustrating, but with a systematic approach to RIP troubleshooting, you can isolate and solve the root of the problem. Whether the culprit is your artwork, RIP software, or printer hardware, there are clear steps to restore clean, accurate output.

And as your understanding of RIP software deepens, you’ll gain more control over the quality of your prints — minimizing waste and delivering consistently professional results.

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Step 1: Check the Artwork File

Step 2: Dive Into RIP Software Settings

How RIP Software Can Cause Broken Lines

RIP Troubleshooting Checklist

Step 3: Examine the Printer Hardware

Printer-Related Causes of Broken Lines

Hardware Checks

Step 4: Optimize Workflow to Prevent Future Errors

When to Contact Support

Conclusion: Mastering the RIP Process for Better Prints

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