Fluxmall DTG Company Limited is committed to delivery on time. In case of violation of the time schedule, except in cases of force majeure, compensation will be made according to the regulations. 

Fluxmall DTG Company Limited provides full information about the service including quality standards, rates, liability for damages and other related information (if any), through the following forms: posting at the transaction confirmation or directly informing the customer. 

Fluxmall DTG Company Limited ensures security in delivery services and the safety, accuracy and confidentiality of information according to the provisions of law, specifically: protecting the safety of information in the form of documents, packages, and packages of goods and secure for the delivery network; keeping private information about service users confidential; not opening or exchanging information in the form of documents, packages, or packages of goods unless otherwise prescribed by law or otherwise agreed upon by both parties. 

Fluxmall DTG Company Limited checks documents related to the origin of mail, parcels, and luggage delivery books, ensuring the security and safety of mail and parcels throughout the sending process, until they are properly delivered. 

Fluxmall DTG Company Limited returns mail and parcels to the origin place when they cannot be delivered to the recipient. 

Fluxmall DTG Company Limited provides freight payment notices, usage fee invoices, and detailed shipping fee lists upon request.