Fluxmall

Digital Printers | DTG, Hybrid Screen and Digital Printing, Textile Direct, Sublimation | Print Supplies

Information security policy

Purpose and scope of information collection

Collecting customer information is for the purpose of Consumer management related to product purchasing activities on the website and promptly handling arising situations (if any). 

Personal information collected will only be used in the business of selling our products and to support customers when encountering problems related to purchasing products. 

Personal information that Fluxmall DTG Company Limited collects includes: 

  • First and last name 
  • Address 
  • Phone 
  • Email 

In addition to personal information, there is information about services which is collected: 

  • Product’s name 
  • Quantity 
  • Product delivery time 

Scope of information use

Personal information collected will only be used by Fluxmall DTG Company Limited within the company and for one or all of the following purposes: 

Handle customer support 

Provide information related to services 

Process orders and provide services and information through our website as requested by the customer 

Information about new products and services, about upcoming events or recruitment information, will be sent, if the customer signs up to receive email notifications. 

In addition, Fluxmall DTG Company Limited will use the information you provide to support customer account management; confirm and carry out financial transactions related to your online payments; 

Information storage time

For personal information, Fluxmall DTG Company Limited only deletes this data upon the customer requests, the customer sends an email to info@fluxmall.com . 

Persons or organizations that may have access to personal information

Subjects with access to customers’ personal information fall into one of the following cases: 

  • Fluxmall DTG Company Limited 
  • Partners have signed a contract to perform part of the services provided by Fluxmall Co., Ltd. These partners will receive information according to the contract agreement (possibly part or all of the information depending on the contract terms) to support users in using the services provided by Fluxmall DTG Company Limited. 
  • Competent state management agencies upon request. 

Address of the unit that collects and manages personal information

  • Name: Fluxmall DTG Company Limited 
  • Address: 22 Nguyen Thai Hoc Street, Tan Thanh ward, Tan Phu District, Ho Chi Minh City 
  • Phone: 076-786-20-56   
  • Website: https://fluxmall.com  

Means and tools for users to access and edit their personal data

You can contact the email address and phone number above to request Fluxmall DTG Company Limited  to edit your personal data. 

Mechanism for receiving and resolving consumer complaints related to personal information being used for the wrong purpose or scope as notified.

At Fluxmall DTG Company Limited, protecting your personal information is a top priority, you are assured that the information provided will be kept confidential. Fluxmall DTG Company Limited commits not to share, sell or rent your personal information to others. Fluxmall DTG Company Limited commits to only using your information in the following cases: 

  • Improve service quality for customers 
  • Resolve disputes and complaints 
  • Respond to law enforcement. 

Fluxmall DTG Company Limited understands that the rights of the customer in protecting personal information are also the company’s responsibility, so in case of any questions or suggestions related to Fluxmall DTG Company Limited ‘s privacy policy, and related to personal information being used for the wrong purpose or outside of the announced scope, please contact hotline 076-786-20-56 or email: info@Fluxmall.com 

International Shipping
Shipping Worldwide

We will ship your ink and supplies orders regardless of your location.

DTG printer Service Provider
Installations beyond Vietnam

Our printers and custom-built equipment are deployed globally.

Secure Payment
Secure Payment

We ensure smooth transactions for the payments of your orders.

Technical Support
Customer Support

We support you through WhatsApp (internationally) and Zalo (Vietnam).

DTG – DTF Printers:
Hybrid Digital Printers:
Textile Direct Printers:
  • aleph LAFORTE 400 Fabric Printer
  • aleph LAFORTE 600 Fabric Printer
  • aleph LAFORTE H Series Fabric Printer
  • Textalk TK18 Series Digital Textile Printer
Dye-Sublimation Printers:
Equipment:
DTG Inks:
Hybrid Digital Inks: